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eCloud Business Services (eCloud)

Our Team

eCloud Business Services (eCloud) is a market leader in providing intelligent business information processing services.

Founded in 2007, we provide consultancy services and solutions to automate business processing services. Our company focuses on reducing the operational inefficiencies and high costs incurred in the manual handling and processing of business information and documents.

All our solutions are cloud-based and have been since the company’s inception.

Members of our Senior Leadership Team, their experience and credentials are provided below. Our team would love to meet with you to discuss your needs, and how our solutions can help you achieve more of what you want and less of what you don’t.

Desi Lorand

Desi Lorand

Chief Executive, Director, founder and lead software designer

Desi is the founder and lead software designer for eCloud. She has a huge depth of knowledge and experience around the design of high quality digitisation projects that deliver metadata with 99%+ accuracy. Her background has been a career spent in IT services, that specialised in records processing and management.

Desi made the decision to start the company as a SaaS only services company which was visionary 12 years ago. Desi has previously worked for IBM (twice), 2 x IBM business partners and Fuji Xerox. She sits on the board of eCloud, and also another IT company that specialises in Artificial Intelligence, that eCloud owns shares in. Four years ago, Desi started eCloud Business Services.

Because of the depth and breadth of her knowledge and experience, Desi is frequently asked to speak at State, Federal and Local Government conferences on the introduction of Artificial Intelligence into Local Government operations and digitisation processes. She is also frequently asked to present at conferences and to Records Management and Accountancy special interest groups.

Desi regularly works onsite with our customers to assist them with the resolution of their broader information and records-related and business processing issues (both paper and electronic).

Narendra Jasmat

Digitisation Services Manager

In addition to having more than 20 years’ experience in the imaging industry, Narendra is also one of the major shareholders in eCloud.

Narendra has extensive experience in Contract, Administration and Quality Assurance design and management in a wide variety of Council & Central Government file scanning projects.

Narendra has designed and managed multiple projects associated with the production and digitisation of Local Government records in both paper and microfilm formats.

Narendra provides a wealth of knowledge around file preparation, scanning and metadata capture for both paper and microfilm records. He is a “hands on” senior manager who also consults to our customers and designs and assesses digitisation processes and procedures regularly to ensure quality standards and processing targets are consistently met.

He ensures that regular reports to customers are provided, on milestones achieved, project KPIs, budget vs actual, risk management and ensures all contractual obligations are met.

Narendra keeps in regular contact with each customer at both management and user levels for feedback to discuss procedural changes or improvements.

Bob Hill

director

Bob is a Chartered Accountant and he is both a Director and a Shareholder of eCloud Business Services. 

Bob manages the company’s financial work and he also leads our OASIS financial services implementation team.

Bob has a wealth of experience in designing and implementing the automated processing of financial transactions in our OASIS service.

He has been a key contributor to the company’s Specification and testing methodology and its subsequent refinements.

Brittany Aker

Manager of Implementation and Operations

As the Manager of Implementation and Operations, Brittany Aker has an in-depth knowledge of all of eCloud software and its functionality. Brittany joined eCloud from a customer’s office and so she has also been a user of eCloud’s software.

Depending on the customer’s requirements, which are generally unique, Brittany knows how to design the software configuration containing the best functionality to meet the customer’s needs.

She undertakes a significant amount of project scoping for our customers to provide them with accurate time estimates for the enhancements they have requested to their systems.

After 8 years as part of the Implementation Team, with 3 years as the manager of the team, experience has honed Brittany’s skills and product knowledge that our customers can bank on.

We are very proud that she has recently become a shareholder in eCloud.

Basir Noutash

Technical Solution Lead

Basir Noutash is the Technical Solution Lead at eCloud and he has been with eCloud for almost 10 years, leading the design and development of our most successful software in the market. He leads a team of 5 highly skilled technical engineers. They are also supported by an additional team of 6 help desk support and customer system testing staff.

Basir particularly enjoys taking up difficult business challenges and opportunities to create elegant, innovative software solutions that are efficient to use and that improve the business processes in a measurable way.

Basir and his technical team understand both technical and business aspects and he enjoys nurturing people and teams that are self-sufficient, who work together with shared values towards a strategy that focuses on bringing value as well as growth and innovation.

Basir comes from a technical background with natural leadership and management skills. Before joining eCloud Business Services (eCloud), Basir worked internationally with organisations such as World Vision, United Nations and USAID architecting large software and hardware solutions.

Basir is a shareholder in eCloud.