Process Automation and Digitalisation Experts
About
eCloud Business Services (eCloud)
eCloud Business Services (eCloud) solve your process automation and digitalisation challenges with fast, accurate, easy, secure and seamless solutions.
eCloud Business Services (eCloud) is a market leader in providing intelligent business information processing services.
Founded in 2007, our team provides consultancy services and solutions to automate business processes.
Our purpose is to reduce the operational inefficiencies and high costs incurred in the manual handling and processing of information and documents. All our solutions are cloud-based and have been since our inception.
You can benefit from:
- The very best features
- Support of an experienced team
- A solution that’s 100% tailored to you

Clients We Support
Our team has considerable experience working with:

Local Governments / State Governments

Corporates

Large Retailers

Manufacturers

Utility Providers

Education
How We
Work With You
- How ready is your business for automation and digitisation?
- What does success look like for you?
- Can your staff access job critical business information in a digital format?
When it comes to choosing an automation and digitisation partner, the solution is just as important as how it’s implemented.
When you partner with us, we get to know your – pain points, current processes, desired future, barriers to success, work environment, team and much more. Proper planning prevents poor performance, and so we never rush this stage!
- Scope the project and define specifications
- Identify requirements, barriers and enablers of project success
- Conduct a digitisation and automation readiness assessment
What’s your
measure of success?
Let’s start with the business case
Making the move to an automated and paperless environment is a big step for any organisation, and so having a clear vision of success is vital.
Clearly defined KPIs, measurable ROI and pilot testing is vital for a successful outcome.
- Current process and desired future mapping is undertaken, with a cost and time saving analysis so you can see what you’ll gain by way of both
- KPIs are set to guide the speed and quality of the projects delivery
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A pilot process helps ‘iron out’ any issues for a smoother transition. It also ensures your requirements are met, and the solution is accurate and works as intended with potential issues and gaps remedied.
We want you to have complete faith and confidence in our solutions, which is why we pilot test.
Have complete faith in
your solution
- Invest in a mature system that’s proven and trusted by leading businesses and government organisations.
- Solve the majority of your challenges with an ‘out of the box’ solution, while also having the ability to customise to your needs
- Set new business rules as needed, with an intuitive system that has the ability to ‘learn as it goes’ and apply them
- Get full visibility of project tracking - so you can see what’s digitised at any point of time in the project
Futureproof
your solution
- Purpose built financial reporting
- Vendor portal, so vendors can see the processing status of their invoice, and access other ‘vendor self-help’ functions
- Minimise change management risks with pilot testing and active monitoring post go-live to make any adjustments if required
- Benefit from seamless integration to your existing systems without the need to learn a new one. We work with your existing systems, so staff continue to operate in their usual environment
- Change Management Specialists ensure careful consideration is given to change management and team engagement, for improved buy-in and risk management